Support

Email support@newellabs.com. We reply within one business day. Please include the spreadsheet's Sync status message and a screenshot of your column setup (don't send private data you don't need to).

Common fixes

• "The column … is no longer in row 1": a mapped header was renamed. Open the sync panel and pick the column again.
• "Start date not recognized": use a real date cell, or text like 2026-10-31. Check the date order in Options.
• "Waiting: …": the free plan's limit of 50 events per tab was reached, a large delete is waiting for your confirmation in the panel, or the run hit Google's time limit. The message says which.
• Events went to the wrong calendar: choose the right calendar in the panel and sync. The add-on moves this tab's events to the new calendar.